Frequently Asked Questions

Yes, absolutely. We specialize in building systems tailored to your exact needs. During your live consultation, we help you design a rig that not only fits your current requirements but is also future-ready for upcoming workloads (based on your preferences).

A question we hear often—and here’s what sets us apart:

• ✔ 3-Day Satisfaction Warranty: We are among the very few sellers offering a 3-day satisfaction guarantee on most products (including GBZ Rigs). If you're not satisfied with the product’s quality, service, or performance, you can return it with valid justification.
• ✔ 30-Day Replacement Support: Get spot replacement within 30 days for any defective components in GBZ Certified Rigs (as per manufacturer warranty & stock availability).
• ✔ 0% Depreciation Upgrade Program: Upgrade any component within 30 days and receive 100% of its value back—no depreciation.
• ✔ Lifetime Service Assurance: Enjoy lifetime service support for all GBZ Certified Rigs.
• ✔ NVIDIA Certified System Builders: We are among the few professional system builders in India certified by NVIDIA.
• ✔ Exchange Program: Upgrade easily by exchanging your old PC, laptop, or gaming console at competitive market value.
• ✔ Community & Events: We go beyond selling—hosting in-store events, expos, meetups, influencer gatherings, and giveaways for our community.

We’d love to offer EMI options, but currently, we do not have a verified EMI partner. We are working on collaborating with a trusted provider and will introduce EMI facilities soon.

We highly recommend visiting our Experience Zone for a hands-on feel before purchase.

If you're unable to visit:

• We provide free home delivery for most products.
• Orders are shipped via DTDC, one of India’s leading courier services.

We currently support:

• Direct Bank Transfer
• UPI / Google Pay
• Razorpay (Payment Gateway)
• Paytm Wallet

⚠️ Cash on Delivery (COD) is currently not available.

Build time depends on the configuration and component availability. Typically, custom rigs are built and dispatched within a few days after order confirmation.

Yes. Every GBZ Certified Rig goes through proper testing and quality checks to ensure stability, performance, and reliability before delivery.

Yes. All components come with their respective manufacturer warranties, along with our support for replacements as mentioned above.

Absolutely. All our builds are designed with future upgradeability in mind, so you can easily enhance performance when needed.

Yes. We provide lifetime service assurance for GBZ Certified Rigs, ensuring long-term support whenever you need it.

Yes, and we highly recommend it. Our Experience Zone allows you to explore products, test setups, and make informed decisions before buying.